10 Tips for Avoiding Airport Congestion: A Comprehensive Guide

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You may be aware that India’s major airports, particularly in Delhi and Mumbai, are currently experiencing congestion due to a high volume of passengers. This has resulted in long lines and significant delays for travellers during the check-in process.

In response to the congestion at India’s airports, the Ministry of Civil Aviation (MoCA) has taken several steps to address the issue. They have also advised airlines to increase staffing at check-in counters to improve the flow of passengers at the airport.

Delhi Airport Congestion (Image Credit Moneycontrol)

Airports in India are notoriously busy, with many travellers facing long lines and crowded terminal buildings. If you’re planning a trip and want to avoid congestion at the airport, there are several strategies you can try. Here are a few tips to help you avoid Congestion at the airports:

10 Tips to Avoid Congestion At Airports

1. Arrive at the airport early

Arriving at the airport well in advance can help you avoid congestion and reduce stress. By giving yourself extra time to check-in, go through security, and locate your gate, you can ensure that you are prepared for your flight and reduce the risk of encountering delays or disruptions.

2. Use Web check-in

All the airlines offer web check-in, which allows you to check-in for your flight and select your seat in advance. This can help reduce the time you spend waiting in line at the airport.

3. Use DigiYatra App

DigiYatra is a digital initiative launched by the Ministry of Civil Aviation in India to improve the passenger experience at Indian airports. The DigiYatra app is a mobile application that allows passengers to digitally check-in, obtain a boarding pass, and access other airport services using their mobile devices.

The app aims to streamline the check-in process and reduce congestion at airports by allowing passengers to complete these tasks remotely, rather than having to stand in line at a counter.

The app also includes features such as real-time flight updates and the ability to store and retrieve digital copies of travel documents.

4. Use the airport’s mobile app

Many airports have a mobile app that provides real-time information about flight schedules, gate locations, and other useful information. Using the app can help you stay informed and navigate the airport more efficiently.

5. Use a luggage delivery service:

If you are concerned about carrying your luggage through the airport, you may want to consider using a luggage delivery service. These companies will pick up your luggage at your home or hotel and deliver it directly to your destination, allowing you to travel with just a carry-on.

6. Follow luggage size and weight recommendations

Follow the Airlines’s recommended luggage size and weight limits to avoid delays at the check-in counter or security checkpoint. For a smoother security check experience, it is recommended to travel with only one piece of carry-on luggage.

7. Booking Flights During Off-Peak Hours:

One way to avoid congestion at the airport is to plan ahead and book your flights during off-peak hours. This can include early morning or late at night when the airport is typically less busy.

8. Use specific gates

To avoid congestion at the airport, try to use specific gates that are not as crowded. People often use gates that are closer to the drop-off zone, so consider using a gate that is farther away to reduce the number of people you encounter. It is also important to make sure you are at the correct terminal and gate for your flight to avoid delays and confusion.

9. Keep important documents handy

To ensure a smooth check-in process at the airport, it is important to keep important documents such as your boarding pass, passport, and identification card handy. This will save you time and reduce the chance of having to search for them at the check-in counter.

10. Follow the airline/airport’s guidelines

Finally, it is important to follow the airline/airport’s guidelines and instructions, as this can help reduce congestion and ensure a smooth and efficient experience for everyone. This may include arriving at the airport on time, following the security and check-in procedures, and adhering to any other rules or regulations in place.


In conclusion, congestion at airports can be a frustrating and time-consuming experience for travellers. However, by following the above-mentioned tips, you can minimize the chances of encountering congestion at the airports and make your travel experience smoother and more stress-free and more enjoyable.

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