As stated in Circular PFRDA/2022/16/SUP CRA/4 dated July 27, 2022, Central Record Keeping Agencies (CRAs) of PFRDA have changed to Digi Locker partner organizations to deliver Subscriber Centric online Services.
According to the PFRDA press release dated October 18, 2022, “As a tribute to 75 Years of India’s Independence Day Celebration and to commemorate Azadi Ka Amrit Mahotsav, PFRDA is pleased to provide following additional features through Digi Locker:
Account opening using Driving License (DL) through Digi Locker ( Annexure I)
Updation of existing address using DL through Digi Locker ( Annexure II)”
Customers who wish to open NPS accounts with Protean CRA and existing customers who want to update their address can use this service by following simple steps mentioned below;
Steps for opening the NPS account using Driving License issued in DigiLocker
Step 1: Open the NPS registration page on Protean CRA website. (
Step 2: Select the option of New Registration with Documents with DigiLocker and select Driving License (DL).
Step 3: Applicant will be redirected to DigiLocker Website, where he can login with login credentials and provide consent for sharing of documents/information with CRA.
Step 4: Allow NPS to access DigiLocker and issued documents.
Step 5: The demographic Information and the photo as per Driving License will be auto populated in the account opening Page.
Step 6: Provide PAN, personal details, Information related to Bank Account, Scheme & Nomination and other details to complete the application.
Step 7: Payment can be made towards NPS Contribution.
Step 8: NPS Account generated successfully.
Steps for updating the address in NPS account using Driving License issued in DigiLocker
Step 1: Login to NPS account using credentials on Protean CRA website
Step 2: Select the option Update Personal Details under the tab Demographic Changes
Step 3: Select Update Address Details and further select through DigiLocker and select Driving License under documents.
Step 4: Applicant will be redirected to DigiLocker Website, where he can login with login credentials and provide consent for sharing of documents/information with CRA.
Step 5: Allow NPS to access DigiLocker and issued documents and submit.
Step 6 Address as per Driving License will be updated in NPS account.
What is DigiLocker?
According to the DigiLocker website, “DigiLocker is a flagship initiative of Ministry of Electronics & IT (MeitY) under Digital India programme. DigiLocker aims at ‘Digital Empowerment’ of citizen by providing access to authentic digital documents to citizen’s digital document wallet. The issued documents in DigiLocker system are deemed to be at par with original physical documents as per Rule 9A of the Information Technology (Preservation and Retention of Information by Intermediaries providing Digital Locker facilities) Rules, 2016 notified on February 8, 2017 vide G.S.R. 711(E).”