Vietjet to Offer Refunds to Travellers Who Book Flights from Bengaluru, Hyderabad – travelobiz

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It has recently come to attention that VietJet Air has caused controversy due to its actions, the airline sold several flight tickets from Bengaluru and Hyderabad, with attractive discounts and offers and only inform passengers just prior to their planned travel that the flights had been cancelled.

Now, the Vietnamese low-cost carrier has issued a statement and said that the flights from Bengaluru and Hyderabad were cancelled due to operational reasons since October 08, 2022.

Furthermore, the airline also said that it will issue refunds within 30 days to all passengers who are affected by the cancellation of these flights.

A statement from the airline’s company stated;

“Due to operational reasons, VietJet announced to cancel all its flights from Bengaluru and Hyderabad since October 08, 2022.”

“Passengers affected by the changes were notified via emails/phone contacts registered in their booking. Furthermore, to ensure the passengers’ rights, Vietjet has implemented a refund policy within 30 days for all passengers affected by cancellation of who seek to cancel their tickets.”

Vietjet also said that for further details, passengers can contact via;

  • Email: 19001886@vietjetair.com
  • Indian Call Center: +91-11-43640490

There were many travellers from Bengaluru who had planned to fly to Vietnam on VietJet Air to celebrate the holidays, but they were surprised when they arrived at the Kempegowda International Airport (KIA) and were told that their tickets had been cancelled.

It turns out that they had booked a flight on a route that did not exist.

According to the Ministry of Civil Aviation, currently, Vietjet is allowed to operate commercial flights to Vietnam from Bengaluru. However, other cities in India such as Mumbai, Delhi, Calcutta, Chennai, and 18 others cities have flights to Vietnam.


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