Pensioners can submit their digital Life certificate (DLC) at any branch of the bank or any other bank pan-India, regardless of where their Aadhar-linked pension/savings account is opened. They can do this online as well.
Prerequisites for Digital Life Certificate Generation
As the government’s Jeevan Pramaan website, this is what you need to generate a digital life certificate:
i) The pensioner must have a Aadhaar number
ii) The pensioner must have an existing mobile number
iii) Registration of the Aadhaar number with Pension Disbursing Agency ( bank Post Office etc) should have been done already
iv) Biometric device (list of supported devices is given on the JP portal)
v) PC with Windows 7.0 & above Android Mobile/Tablet 4.0 & above
vi) Internet Connectivity.
What is procedure for submission of Digital Life Certificate at Bank?
According to the Punjab National bank, here is how to submit digital life certificate at bank.
Step1: Pensioner can visit any branch of our bank PAN India for generation of DLC. Aadhar number must be linked with Pension account for successful acceptance of DLC at bank level.
Step 2: Pensioner has to provide Aadhar number, Name, Mobile number at the bank. After that OTP will be sent on mobile number from NIC, thereafter pensioner needs to provide biometrics.
Step 3: A self declared Pension related information like PPO number, Pension Account, Name of Pension Sanctioning Authority, name of Pension Disbursing Authority should be provided at the bank.
Step 4: Immediately after DLC submission, acknowledgement SMS from NIC is sent to pensioner. However, confirmation regarding actual acceptance or rejection of DLC will be provided only through our bank via SMS within 2-3 days of DLC submission.
How can pensioners download copy of DLC submitted?
Jeevan Praman website has provided an option for pensioners to sign in. Pensioner can login using PRAMAAN ID or Aadhar Number. OTP will be sent on registered number and the same can be used for viewing or downloading PDF file of digital Life certificate.
What could be the reasons for rejection of DLC at bank level?
There are 2 reasons due to which digital Life certificates can be rejected, according to the PNB website.
1. If correct Aadhaar number of pensioner is not updated in PNB records.
2. If incorrect account number provided by pensioner or entered by officials while submitting DLC. After processing of DLC submitted at bank, confirmation is sent to pensioners within 2-3 days on their registered mobile number from our bank along with the appropriate remarks or reasoning. If DLC was rejected, pensioner need to get the issue resolved conveyed through remarks in SMS and re-submit their life certificate.